Privacy Policy

Privacy Policy – SocialHai

Effective Date: 03-09-25
Last Updated: 03-09-25

At SocialHai, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website and services. By using our website or services, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information – Name, email address, phone number, billing details, etc. (shared by you while filling forms, contacting us, or signing up for services).

  • Non-Personal Information – Browser type, device type, IP address, location, and usage data (collected automatically via cookies and analytics tools).

  • Content Information – Files, brand guidelines, or content you provide for campaigns.

2. How We Use Your Information

We use the collected information for purposes such as:

  • Delivering and managing our services (Social Media Marketing, Influencer Marketing, Video Production, etc.).

  • Communicating with you about projects, updates, or inquiries.

  • Processing payments and generating invoices.

  • Improving our website, services, and user experience.

  • Sending promotional or marketing emails (only if you opt-in).

3. Cookies & Tracking

  • Our website uses cookies and third-party analytics tools (like Google Analytics, Meta Pixel) to understand visitor behavior.

  • You can disable cookies in your browser settings, but some website features may not work properly.

4. Sharing of Information

  • We do not sell, rent, or trade your personal information to third parties.

  • We may share information with trusted partners or subcontractors only to fulfill service requirements.

  • We may disclose information if required by law or to protect our legal rights.

5. Data Security

  • We implement strict security measures to protect your data from unauthorized access, misuse, or disclosure.

  • However, no method of online transmission or storage is 100% secure, so we cannot guarantee absolute security.

6. Your Rights

As a user, you have the right to:

  • Access, update, or delete your personal data.

  • Opt-out of promotional communications at any time.

  • Request a copy of the information we hold about you.

To exercise these rights, contact us at support@socialhai.com.

7. Data Retention

We retain your personal information only as long as necessary to provide our services or as required by law.

8. Third-Party Links

Our website may contain links to third-party sites (like Instagram, YouTube, or partner websites). We are not responsible for their privacy practices.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us:

📧 support@socialhai.com
📞 +91-9326067244
📍 SocialHai, 513, Magic Square, Malad East, Mumbai – 400097.

Partner With Us